Welcome to Plus234 Hotels and Suites. By making a reservation, checking in, or staying with us, you agree to abide by the following terms and conditions. Please read them carefully before completing your booking.
1. Reservations and Bookings
1.1 All bookings are subject to room availability and confirmation.
1.2 Guests must provide accurate personal details at the time of reservation.
1.3 Plus234 Hotels and Suites reserves the right to cancel or refuse any reservation that appears fraudulent, incomplete, or in violation of these terms.
1.4 Group bookings or special events may require additional terms or deposits.
2. Check-In and Check-Out
2.1 Standard check-in time is 2:00 PM, and check-out time is 12:00 PM (noon).
2.2 Early check-in or late check-out requests are subject to availability and may attract additional charges.
2.3 A valid government-issued photo ID and proof of payment are required at check-in.
2.4 Guests under the age of 18 must be accompanied by a parent or legal guardian.
3. Payments and Rates
3.1 Room rates are quoted in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.
3.2 Payment must be made in full at the time of booking or upon check-in, depending on the selected rate plan.
3.3 Accepted payment methods include cash, bank transfer, and approved debit or credit cards.
3.4 Rates are subject to change without prior notice but confirmed bookings will not be affected.
4. Cancellations and Refunds
4.1 Guests may cancel or modify bookings according to the hotel’s cancellation policy.
4.2 Cancellations made less than 24 hours before the scheduled check-in date may result in a one-night charge.
4.3 Refunds (if applicable) will be processed using the same payment method used at the time of booking.
5. Guest Conduct and Responsibilities
5.1 Guests must maintain decorum and respect other occupants, staff, and property.
5.2 Smoking is not permitted in non-smoking rooms and public indoor areas.
5.3 Damages to hotel property caused by the guest or their visitors will be billed to the guest’s account.
5.4 The hotel reserves the right to refuse service or remove guests engaging in illegal, disruptive, or unsafe behavior.
6. Liability and Safety
6.1 Plus234 Hotels and Suites is not responsible for loss, theft, or damage to personal belongings left unattended.
6.2 Valuables should be stored in the in-room safe or at the front desk deposit facility.
6.3 The hotel will not be held liable for accidents, injuries, or illnesses that occur during your stay, except in cases of proven negligence.
6.4 Guests are expected to comply with all local laws and hotel policies during their stay.
7. Use of Facilities
7.1 Guests are welcome to enjoy all available hotel amenities responsibly.
7.2 Certain facilities (e.g., swimming pool, lounge, conference hall) may have separate rules or access hours.
7.3 Outside food, beverages, or loud gatherings are not allowed unless approved in advance.
8. Privacy Policy
8.1 The hotel respects your privacy and ensures that all personal information is handled in accordance with applicable data protection laws.
8.2 Guest information will be used only for booking, check-in, and service improvement purposes.
9. Force Majeure
The hotel shall not be held liable for failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, government restrictions, power failures, or civil disturbances.
10. Amendments
Plus234 Hotels and Suites reserves the right to amend these terms and conditions at any time without prior notice. Updated terms will be posted on the hotel’s website or made available at the front desk.
11. Contact Information
Plus234 Hotels and Suites
Alakia, Ibadan, Oyo State, Nigeria
